Why Customers Really Buy: Uncovering the Emotional Triggers That Drive Sales
(eBook)

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Published
Red Wheel Weiser, 2009.
Status
Available Online

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Format
eBook
Language
English
ISBN
9781601637888

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Citations

APA Citation, 7th Edition (style guide)

Linda Goodman., Linda Goodman|AUTHOR., & Michelle Helin|AUTHOR. (2009). Why Customers Really Buy: Uncovering the Emotional Triggers That Drive Sales . Red Wheel Weiser.

Chicago / Turabian - Author Date Citation, 17th Edition (style guide)

Linda Goodman, Linda Goodman|AUTHOR and Michelle Helin|AUTHOR. 2009. Why Customers Really Buy: Uncovering the Emotional Triggers That Drive Sales. Red Wheel Weiser.

Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)

Linda Goodman, Linda Goodman|AUTHOR and Michelle Helin|AUTHOR. Why Customers Really Buy: Uncovering the Emotional Triggers That Drive Sales Red Wheel Weiser, 2009.

MLA Citation, 9th Edition (style guide)

Linda Goodman, Linda Goodman|AUTHOR, and Michelle Helin|AUTHOR. Why Customers Really Buy: Uncovering the Emotional Triggers That Drive Sales Red Wheel Weiser, 2009.

Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.

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Grouped Work IDc702d6d3-dba5-b368-912d-e52a46a183ff-eng
Full titlewhy customers really buy uncovering the emotional triggers that drive sales
Authorgoodman linda
Grouping Categorybook
Last Update2023-12-01 18:07:10PM
Last Indexed2024-04-18 05:47:33AM

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First LoadedDec 31, 2023
Last UsedFeb 17, 2024

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    [synopsis] => The motivations customers act on are seldom logical, predictable, or even conscious. Instead, their strongest responses stem from one source: emotion. It's a deceptively simple reality. But it permanently changes the way organizations must go about understanding their customers. Why Customers Really Buy introduces emotional-trigger research, a revolutionary new approach that uncovers the core, unfiltered, and spontaneous triggers that drive customer sales. Traditional market research is outmoded and counterproductive because old methods measure rather than inform. They generate predictable answers that confirm preconceived assumptions. Emotional-trigger research is a powerfully different method that gets to the heart of what companies need to know. Based on an indirect approach that features provocative questions, insightful listening, and in-depth conversations, the results are more spontaneous and enlightening.
This book equips sales and marketing professionals with:
The keys to solving the mystery of how customer decisions are really made
Twelve real-world case studies illustrating how emotional-trigger research solved many of the most pressing sales/marketing challenges companies confront
Twelve universal sales/marketing lessons revealed through emotional-trigger research and how to apply those lessons to diverse industries
Why Customers Really Buy reveals how customers emotionally connect with a product or service, and goes to the very root of how to craft winning solutions to reach them.
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