Customer Relationship Marketing: To inspire good customer service behaviour, we must be able to measure customer experiences meaningf
(eBook)
Description
Also in this Series
More Details
Reviews from GoodReads
Citations
John Hawkins., & John Hawkins|AUTHOR. (2019). Customer Relationship Marketing: To inspire good customer service behaviour, we must be able to measure customer experiences meaningf . Scribl.
Chicago / Turabian - Author Date Citation, 17th Edition (style guide)John Hawkins and John Hawkins|AUTHOR. 2019. Customer Relationship Marketing: To Inspire Good Customer Service Behaviour, We Must Be Able to Measure Customer Experiences Meaningf. Scribl.
Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)John Hawkins and John Hawkins|AUTHOR. Customer Relationship Marketing: To Inspire Good Customer Service Behaviour, We Must Be Able to Measure Customer Experiences Meaningf Scribl, 2019.
MLA Citation, 9th Edition (style guide)John Hawkins, and John Hawkins|AUTHOR. Customer Relationship Marketing: To Inspire Good Customer Service Behaviour, We Must Be Able to Measure Customer Experiences Meaningf Scribl, 2019.
Staff View
Grouping Information
| Grouped Work ID | ec7e96e5-7a4f-24b4-187c-f7deca0d1c80-eng |
|---|---|
| Full title | customer relationship marketing to inspire good customer service behaviour we must be able to measure customer experiences meaningf |
| Author | hawkins john |
| Grouping Category | book |
| Last Update | 2023-11-03 19:14:15PM |
| Last Indexed | 2024-04-24 05:47:08AM |
Book Cover Information
| Image Source | hoopla |
|---|---|
| First Loaded | Jun 4, 2020 |
| Last Used | Jun 4, 2020 |
Hoopla Extract Information
stdClass Object
(
[year] => 2019
[artist] => John Hawkins
[fiction] =>
[coverImageUrl] => https://cover.hoopladigital.com/vsa_9781633481084_270.jpeg
[titleId] => 12355877
[isbn] => 9781633481084
[abridged] =>
[language] => ENGLISH
[profanity] =>
[title] => Customer Relationship Marketing
[demo] =>
[segments] => Array
(
)
[pages] => 46
[children] =>
[artists] => Array
(
[0] => stdClass Object
(
[name] => John Hawkins
[artistFormal] => Hawkins, John
[relationship] => AUTHOR
)
)
[genres] => Array
(
[0] => Business & Economics
[1] => Career Development
[2] => Counseling
[3] => Crisis Management
[4] => Education
)
[price] => 0.34
[id] => 12355877
[edited] =>
[kind] => EBOOK
[active] => 1
[upc] =>
[synopsis] => Enhance your customer support and truly differentiate yourself from your competition!
There is no question about the impact great customer service has on an organisation. How to understand customers' needs will give you the tools to make a connection and build a relationship with your customer base. Today we may be providing a service, tomorrow we may be a receiving one.
[url] => https://www.hoopladigital.com/title/12355877
[pa] =>
[subtitle] => To inspire good customer service behaviour, we must be able to measure customer experiences meaningf
[publisher] => Scribl
[purchaseModel] => INSTANT
)