Call it persuading, negotiating or convincing. Ethical influence is the foundation of successful leadership, management, sales, and customer service. Robert Cialdini has spent his career systematically studying the psychology of influence. In this program he reveals what lies at the heart of his findings: the six principles of influence that form the basis of effective, persuasive appeals. These principles - reciprocation, scarcity, authority, commitment,...

Working well with others is critical to professional success, yet many people struggle with "authority issues" that can block their progress. Professor Gruenfeld combines research on the psychology of power with the acting skills of the theater to illustrate how our nonverbal behavior affects how we are perceived in a hierarchy—far more than the words or arguments we use. In fact, she notes, our words account for only 7% of our argument's impact....

The Roosevelts: An Intimate History chronicles the lives of Theodore, Franklin and Eleanor Roosevelt, three members of the most prominent and influential family in American politics. It is the first time in a major documentary television series that their individual stories have been interwoven into a single narrative. This seven-part, fourteen hour film follows the Roosevelts for more than a century, from Theodore's birth in 1858 to Eleanor's death...

After William McKinley's assassination, Theodore Roosevelt arrives in Washington in 1901 as the youngest President of the United States. He is unwilling to let Congress dictate federal policies and he knows how to use his immense popularity with the press to disseminate his message to the public. With TR's presidency comes a string of firsts – the first to be known by his initials, the first to leave the country while in office, the first to own...

By April of 1944, Franklin and Eleanor Roosevelt have occupied the White House for more than eleven years. The President is secretly convalescing in South Carolina from a recently diagnosed bout of congestive heart failure while the war rages overseas and his family is under press scrutiny at home. Despite his failing health, FDR has ambitious postwar plans for his country: to see the horrific struggle through to victory, and then to bring the United...

With his election to the New York State Senate in 1910, Franklin D. Roosevelt sets out to make a name for himself in Albany, much as Theodore Roosevelt had done twenty-nine years earlier. He joins forces with reform-minded Democrats to fight against the powerful bosses of their own party, and battles for state government and labor reforms – but to the dismay of many, his support is sometimes unreliable. For Eleanor Roosevelt, distance away from...

The history of a style that shocked the world and defined a culture.

Hip-Hop was created by urban youth of color more than 30 years ago amid racial oppression and economic marginalization. It has moved beyond that specific community and embraced by young people worldwide, elevating it to a global youth culture. The ambitious and hard-hitting documentary Blacking Up: Hip-Hops Remix of Race and Identity looks at the popularity of hip-hop among Americas white youth. It asks whether white identification is rooted in admiration...

As work increasingly cuts across boundaries, it's necessary for you to influence people at all levels of your organisation in order to get your job done. Whether it's your boss (or your boss's boss!), peers or direct reports, Carole Robin describes how to use the law of reciprocity and the theory of exchange to create the currencies that matter to potential allies and create win/win solutions. Dr. Robin explains how the effective use of in uence helps...