Catalog Search Results
Publisher
Channel 1
Pub. Date
2009.
Physical Desc
1 online resource (streaming video file) (43 minutes): digital, .flv file, sound
Language
English
Description
In today's day and age, every caller likes to feel that they are dealing with a highly skilled and professional organisation.. In essentially every organisastion, the telephone is the first point of contact with the customer. How well we communicate on the telephone is crucial to the impression we leave with those customers and can ultimately affect whether they wish to do business with us.. Produced in Australia, this 12 part telephone skills video...
Publisher
Kanopy Streaming
Pub. Date
2014.
Physical Desc
1 online resource (1 video file, 19 min. 8 sec.) : digital, stereo., sound, color
Language
English
Description
Has your organization lost trust in its leaders? Precisely when organizations need employee involvement, trust levels are low and people are disengaged. What can managers and team leaders do to regain trust? This video provides realistic methods for rebuilding trust and gaining employee involvement. "Leadership: Whats Trust Got To Do With It?" tells the story of a team leader who realizes that he cannot lead his team without first gaining their trust....
Publisher
Kantola Productions
Pub. Date
2016.
Physical Desc
1 online resource (streaming video file) (40 minutes): digital, .flv file, sound
Language
English
Description
Susan Packard's three keys to great leadership: leaders are connected, leaders keep their organizations fresh, and leaders show courage. Easier said than done? Sharing lessons learned from failures as well as successes, Packard describes how to stay connected to customers and colleagues, always remembering that connections are reciprocal. She explains how innovation maintains your freshness while keeping your team motivated and engaged. And she details...
5) Himalaya
Publisher
Kanopy Streaming
Pub. Date
2014.
Physical Desc
1 online resource (1 video file, approximately 108 min.) : digital, .flv file, sound
Language
Tibetan
Description
Academy Award nominated movie filmed over seven months in the forbidding Dolpo region of Nepal, Himalaya tells the story of a generational struggle for the leadership of a tiny mountain village between its proud old chief and a headstrong young caravanner.
Publisher
Kanopy Streaming
Pub. Date
2014.
Physical Desc
1 online resource (1 video file, approximately 41 min.) : digital, .flv file, sound
Language
English
Description
Key topics: Leaders, Managers, Autocratic managers, Democratic managers, Laissez-Faire managers, Paternalistic managers, Theory X and Y managers. What's the difference between a leader and a manager? What kinds of managers are there? What are the problems of managing in the real world?
Publisher
The Great Courses
Pub. Date
2010.
Physical Desc
1 online resource (streaming video file) (31 minutes): digital, .flv file, sound
Language
English
Description
Turn now to a series of lectures on composing effective speeches. Here, investigate the benefits of organizing information into a story to give your details weight and vividness. One powerful example of this concept at work: Marie Curie using storytelling to explain the complexities of radium - and to make them memorable.
9) Be Yourself
Publisher
The Great Courses
Pub. Date
2010.
Physical Desc
1 online resource (streaming video file) (31 minutes): digital, .flv file, sound
Language
English
Description
In order to make the deepest possible connection with your audience, it's essential to talk about yourself. This lecture provides you with advice on opening up to people about yourself - your experiences, your emotions, even your weaknesses - with some lessons taken from speeches by Elizabeth I and Sojourner Truth.
Publisher
Kantola Productions
Pub. Date
2016.
Physical Desc
1 online resource (streaming video file) (66 minutes): digital, .flv file, sound
Language
English
Description
**Program Highlights**.- Why companies need different policies and procedures designed for innovation.- How to implement Customer Development and other "lean"practices..Companies looking to be innovative face a conundrum: policies and procedures designed to make them efficient oftentimes stifle innovation. Unlike start-ups which are innovative by design, most organizations believe innovation can only happen by exception—or heroic efforts. So how...
Publisher
The Great Courses
Pub. Date
2020.
Physical Desc
1 online resource (streaming video file) (29 minutes): digital, .flv file, sound
Language
English
Description
We're familiar with the concept of athletes and artists experiencing "flow" or being "in the zone." They report performing almost effortlessly while time goes by unnoticed when they are fully engaged in their work. Discover how creating more opportunities for flow at work and adopting a strengths-based leadership approach can benefit both your employees and your organization.
Publisher
The Great Courses
Pub. Date
2010.
Physical Desc
1 online resource (streaming video file) (30 minutes): digital, .flv file, sound
Language
English
Description
Sometimes, you may find yourself speaking before an audience who needs to be persuaded about your point of view. Discover invaluable tips for swaying emotions and opinions by appealing to sentiments, repeating facts, and using props - just like Mark Antony does in his unforgettable speech from William Shakespeare's Julius Caesar.
Publisher
The Great Courses
Pub. Date
2010.
Physical Desc
1 online resource (streaming video file) (31 minutes): digital, .flv file, sound
Language
English
Description
Logic should always guide the sequence of your thoughts, whether you're giving a sermon, a corporate report, or a birthday toast. Discover how to avoid digressions, offensive statements, contrarian views, and other pitfalls that may disrupt the logic of your speech, with examples from Susan B. Anthony, John Stuart Mill, and Chief Joseph.
Publisher
The Great Courses
Pub. Date
2010.
Physical Desc
1 online resource (streaming video file) (31 minutes): digital, .flv file, sound
Language
English
Description
Key to effective speaking is using your voice and body to reinforce your meaning. Using examples from Patrick Henry, Oliver Cromwell, Winston Churchill, and others, learn how the power of a speech lies not so much in words as in vocal and physical elements like tone, pitch, facial expression, and posture.
Publisher
The Great Courses
Pub. Date
2010.
Physical Desc
1 online resource (streaming video file) (32 minutes): digital, .flv file, sound
Language
English
Description
What is the power of three? And why is it so important to writing a great speech? Find out as Professor Hale unpacks the 13th chapter from Paul's first letter to the Corinthians to demonstrate why a speech - and the examples and anecdotes it uses - should be planned in threes.
17) Simple Rules
Publisher
Kantola Productions
Pub. Date
2016.
Physical Desc
1 online resource (streaming video file) (52 minutes): digital, .flv file, sound
Language
English
Description
**Program Highlights**.- Six short-cut strategies for achieving your toughest goals..- A clear process to create better rules for business and personal life..- Examples and tools for successful implementation of Simple Rules...We struggle with complexity every day. We have too much information, face too many choices, and drown in tsunamis of detail. How can we possibly make decisions in the midst of this chaos while striving to achieve our personal...
Publisher
The Great Courses
Pub. Date
2020.
Physical Desc
1 online resource (streaming video file) (31 minutes): digital, .flv file, sound
Language
English
Description
While most of us believe multi-tasking increases our productivity, scientific studies reveal the opposite. Explore why mindfulness has proven to be a better path to emotional well-being and optimal work performance. Discover how to develop and implement the practice of mindfulness in your life.
Publisher
The Great Courses
Pub. Date
2020.
Physical Desc
1 online resource (streaming video file) (33 minutes): digital, .flv file, sound
Language
English
Description
Our brains are wired for social interaction, and research has confirmed that our relationships with others significantly impact both our ability to thrive and our work performance. Find out how to foster high-quality social connections among employees and how those connections can have a positive impact.
Publisher
The Great Courses
Pub. Date
2020.
Physical Desc
1 online resource (streaming video file) (32 minutes): digital, .flv file, sound
Language
English
Description
What's the next competitive frontier in business? It's the relationship between employee experience and company success. Learn about the exciting new research showing a clear link between employee well-being and your company's bottom line.
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