Catalog Search Results
Author
Pub. Date
2014.
Language
English
Formats
Description
While playing hooky from a conference in Boston a few years back, three former colleagues from Northwestern's Kellogg School of Management hopped in a car and headed on a road trip. They pulled into a shoe store in Maine and noticed that the sales help was unusually pushy. After a few questions, they discovered the store had a secret shopper program, in which employees would be marked down if they were not sufficiently aggressive with customers. A...
Author
Publisher
PublicAffairs
Pub. Date
2017.
Physical Desc
xxii, 232 pages ; 25 cm
Language
English
Description
The experts say that America's best days are behind us, that mediocre long-term economic growth is baked in the cake, and that politically, socially, and racially, the United States will continue to tear itself apart. But David Smick--hedge fund strategist and author of the 2008 bestseller The World Is Curved--argues that the experts are wrong. In recent decades, a Corporate Capitalism of top down mismanagement and backroom deal-making has smothered...
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