Bestselling author Caroline Myss was pondering her next body of work when she witnessed a spontaneous act of generosity. A young man, tattooed and pierced, ran to help an older woman with a bundle of packages at the risk of missing his oncoming bus. That act, coupled with her own experience of receiving a helping hand just when she needed it, got Caroline thinking: What are the long-range consequences that result from even the smallest favors offered...